Privacy Policy

1. Introduction

Luminara Management is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect the following information when you use this website:

• Personal data: name, email address, phone number, company name, and job title when you submit contact forms or enquiries
• Business information: details about your organisation, industry, and workers compensation claims history
• Usage data: information about how you interact with our website, including pages visited and navigation patterns
• Device information: IP address, browser type, operating system, and device identifiers
• Cookies: information stored through cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our advisory services
• To respond to your enquiries and provide support
• To send marketing communications where you have provided consent
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and ensure security
• To analyse usage patterns and improve user experience

4. Legal Basis for Processing

We process your personal information based on:

• Your consent, for example when you submit a contact form
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate business interests

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is completely secure. We apply commercially reasonable measures to protect your personal information, but we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy. We may retain certain information for legal, accounting, or reporting purposes as required by law.

7. Your Rights

You may have the following rights regarding your personal information:

• Right to access your personal information
• Right to correct inaccurate information
• Right to request deletion of your information
• Right to restrict processing
• Right to data portability
• Right to withdraw consent

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing the privacy policies of any third-party websites before providing your personal information.

9. Cookies and Tracking

We use cookies and similar tracking technologies to support the operation of our website. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: